11 May 2022

Full-Time Business Analyst by Discovery Ltd.

Discovery Ltd. – Posted by JobdirectaSA Staff-PK Sandton, Gauteng

Job Description

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover
Key Purpose
To provide support to the business unit by assisting the business unit to define and develop business processes through questioning stated requirements, providing recommendations, and designing process diagrams.
Areas of responsibility may include but not limited to
  • Acting as a ‘bridge’ between business needs and the Systems/IT department by translating working with the business to define requirements and thereafter working with the Systems/IT team to translate business requirements into technical specifications. Clarity in communication is an essential component of this function.
  • Understand the business strategy and ensure requirements are aligned.
  • Critical thinking skills, ability to sort through what information is important and what it is not.
  • Analytical skills, ability to analyze the business and how the users need to work. Ability to understand both high level and detailed requirements.
  • Written communication skills, ability to write clearly, simplify complex situations and produce documents that are readable and understandable to all stakeholders.
  • Work in an Agile environment and be a part of all the agile ceremonies i.e Big room planning, Sprint planning, Sprint retro’s, Daily standup’s etc
    • Taking ownership of the development process on behalf of the Business or Product owner by attending meetings with Systems/IT team, liaising with Developers thereby ensuring the development and testing is according to specification.
  • Self-sufficient, takes accountability and manages deadlines and deliverables pro-actively with minimal supervision from immediate manager.
  • Collaboration: To bring all the aspects and advice together for all parties in order to enable process implementation – automated or otherwise – in a manner that achieves business objectives.
  • UML and Requirement Documentation: Ensuring that business needs are clearly documented by mapping changes to existing processes or developing new processes as required. The documentation of these processes in a clear manner using UML and bespoke business templates for consumption by developers, testers and business units.
  • Prototyping: Able to wireframe high level concepts for understanding and agreement between developers and business to ensure agreement on flow and usability.
  • Business Knowledge: Able to understand and consume business processes as well as document business processes in the flow of standard operating procedures – outside of the concept of functional requirements. The BA needs to ensure they understand the As is process and ability to document what’s required to get to the To be process.
  • Development Support: To provide support during the development phase by being available for questions or clarification and providing feedback to Development teams as appropriate. To minimise the number of comebacks or rework required by the Developers through clearly articulating and communicating business specifications, using multiple channels (workshops, email etc) to facilitate understanding.
  • Testing Support: Required to conduct own BA testing and ensure the development is aligned to the requirement. To provide support during the testing phase by reviewing and validating test cases.
  • Guidance and advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate. The BA is not a scribe and needs to understand the business and ensure the desired solution is best fit for business.
Personal Attributes and Skills
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Behavioral Skills
  • Analytical and Conceptual (Advanced)
  • Communication (written and verbal) (Advanced)
  • Project Management (Basic)
  • Multi-tasking (Advanced)
  • Relationship Building (Advanced)
  • UML (Advanced)
  • Prototyping (Advanced)
  • Test Management (Advanced)
  • Agile Methodology (Intermediate)
Technical Skills
  • Systems (Intermediate)
  • Development (Intermediate)
  • Software development Lifecycle (Advanced)
  • Business (Advanced)
Education and Experience
  • Degree / Diploma in IT (Advantageous)
  • Business Analyst course (Essential)
  • 3 years Business Analyst experience (Essential)
  • 1 year Insurance industry experience (Advantageous)
  • 2 years UML experience (Essential)
  • 2years Screen Prototyping experience (Essential)
  • 1 year JIRA (Essential)
  • 1 year Confluence (essential)

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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