18 Jan 2021

Full-Time Head: Underwriting & Claims (“U&C”) by Sanlam

Sanlam – Posted by JobdirectaSouthAfrica Staff western cape

Job Description

This is a senior management position that reports directly to CEO: MWL and serving on the EXCO. This role is accountable for co-creating, maintaining and executing the underwriting and claims philosophy/strategy, and ensuring best practices and processes within MWL.

Key Responsibilities Include

  • Co-create and maintain the U&C philosophy strategy for MWL
  • Create and enforce U&C best practices and processes in the business
  • Form part of the EXCO team that takes collective accountability for the leadership of MWL including management and sustainability of the business
  • Drive a values-based culture of high performance through present and courageous leadership ensuring that MWL is agile, and structured and set up correctly to function effectively and adequately resourced to meet goals/targets
  • Enable sales with robust underwriting advice and support
  • Manage claims assessments and processing and continually evaluate underwriting operations and practices
  • Undertake required U&C reporting and forecasting
  • Manage the U&C budget
  • Stakeholder relationships
  • People management (Team Leader)

What will make you successful in this role?
Qualification & Experience

  • Grade 12 but a business or commerce degree/diploma is preferred
  • 5 years+ experience in a direct selling operation (financial services)
  • 5 years+ underwriting and claims experience
  • Team management experience

Knowledge and skills

  • MS: Office (Excel, Word, PP, Outlook)
  • MIS
  • Thought Express
  • X Mind

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  • Financial services industry knowledge
  • Financial services product knowledge
  • Relevant regulatory legislation and compliance knowledge
  • Policy contracts governances, clauses, cover
  • Business planning and strategy
  • Claims and assessor principles, processes and governances
  • Underwriting rules, questions, processes and guiding principles (advanced) specific to the Direct to client channel
  • Client engagement processes
  • Medical/health assessment indicators and metrics
  • Call Centre and Sales processes
  • MIS and Reporting
  • Quality and Risk monitoring processes
  • Budgets and Expense Management
  • People Management
  • Systems and Process maintenance
  • Project Management

Qualification And Experience

  • Degree with 10 to 15 years related experience.

Please Follow the Instruction below for a Successful Application

Click Here to Submit your CV and Application on Company Website

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Job Categories: Accounting Jobs in South Africa. Job Types: Full-Time. Job Tags: Sanlam job vacancies in SA. Salaries: GHS 8,000 - 10,000. Prominent words: best practices, business, experience, financial, financial services, knowledge, management, practices, processes, services, and team.


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