Job Description

Purpose of the Job

The purpose of the Trainer (Portfolio) role is to deliver training within the specific divisional portfolio. This role utilizes the Training Delivery framework developed in the Group L&D Solutions space to ensure effective training that aligns with business objectives. The role collaborates with the L&D team, People Partners, and the business to create suitable training inputs. Success in this role involves delivering a professional training experience for both permanent and non-permanent staff within the business/divisional portfolio. The Accredited Trainer portfolio primarily focuses on delivering accredited learning materials, but occasionally, non-accredited course material may also be presented. Accredited training aligns with SETA requirements, necessitating accredited trainers for the associated outcomes-based course content and unit standards within the National Qualifications Framework (NQF). The SETA mandates registered accredited assessors and moderators. This portfolio maintains a close relationship with the L&D Design and Development team to ensure effective transfer of instructional design for compliance with required unit standards

Job Category

Human Resources

Job Objectives

Employee Centric Delivery
Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
Monitor and measure the effectiveness of all training.
Partner with the L&D team to develop and deliver high-quality training interventions and, where required, to ensure that the outcomes and required unit standards for accredited training materials are adequately delivered.
Together with the L&D team, Divisional People Partner, and Training Delivery Manager, conduct specific training needs assessments to support the design, development, and delivery of relevant training.
Ensure the overall quality in all training processes.
Establish, plan, and schedule training in consultation with the relevant stakeholders.
Arranging appropriate training venues, equipment, training materials as applicable, etc.
Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
Together with the L&D team, Divisional People Partner, and Training Delivery Manager, set up, administer, and conduct training assessment tools, such as CBT’s, final assessments where relevant, etc.
Complete all relevant training administration accurately and timeously.
Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content on a regular basis.
Regular reporting and providing feedback to the relevant stakeholders.
People (Self, Team & Organisational)
Participating in and aligning with the Divisional Training team to deliver training services to the business.
Participating in various Divisional Training team activities that foster an innovative, agile, and employee-centric culture where employees are supported, empowered, and valued.
Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically, and emotionally feels supported.
Participating in the enablement of a culture of open and transparent communication within the Divisional Training team.
Financial, Reporting & BI
Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
Using official data sources to inform administrative outputs.
Assisting with compiling basic reports for input to broader People requirements.
Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.
Governance & Compliance
Ensuring compliance with relevant labor relations frameworks and legislation.
Ensuring compliance to organizational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.
Identifying and mitigating Divisional Training risks.
Future-Fit
Participating in the integration and effective flow of work with other solutions and service areas.
Identifying opportunities for continuous improvement in training delivery services.
Suggesting or sharing ideas related to relevant training technology requirements where required.

Qualifications

• Diploma in HR, OD, Training and Development or equivalent
• Grade 12, National Senior Certificate
• Experience within the FMCG, retail sector or similar

Experience

• 1-3 years of experience in an Accredited Training Delivery role rendering Training delivery on content and material of an accredited nature with unit standards and NQF credits with exposure to assessment and moderation is essential.

Knowledge and Skills

• As relevant to perform the role.

Closing Date: 26th September, 2025

HOW TO APPLY

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Job Categories: Administrative/Secretarial Jobs in South Africa. Job Types: Full-Time. Job Tags: Jobs at Shoprite Group of Companies, Recruitments at Shoprite Group of Companies, Trainer: Accredited at Shoprite Group of Companies, and Vacancies at Shoprite Group of Companies. Salaries: Competitive.

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